WhatsApp Communication Privacy Policy

This Privacy Policy governs the collection, processing, and protection of personal data exchanged during communications between users and Central Data Technology (CDT) via WhatsApp Business messaging channels in accordance with Indonesian Personal Data Protection Law (UU No. 27/2022).

1. Information We Collect

When you initiate or consent to communication with CDT via WhatsApp, we may collect your name, phone number, company affiliation, job title, email address, and any technical inquiry details you choose to disclose.

2. Purpose of Processing

We use this information solely to respond to product inquiries, schedule enterprise consultations, deliver technical support updates, and share requested whitepapers or product brochures.

3. Data Security & Retention

Your data is processed strictly by authorized CDT personnel and stored within secure CRM systems with role-based access control. We never sell or transfer your contact information to third parties.

4. Contact & Opt-Out

You may opt out of WhatsApp communications at any time by replying "STOP" or contacting our Data Protection Officer at marketing@centraldatatech.com.